Building Sustainable Practices: Rethinking Capacity, Talent and Performance, a webinar series for Smaller Practices

Next Session - Wednesday, 14 October 2026 - Outsourcing or remote teams, how to make this a seamless reality 

With ongoing capacity pressures, many smaller practices are turning to outsourcing and remote teams to scale their operations. But success isn’t just about finding the right provider — it’s about making these teams work as a seamless extension of your practice.

This session explores practical ways to use outsourcing and remote teams to build capacity while maintaining quality, consistency and culture. We’ll cover how to decide what work to outsource, how to set clear expectations and workflows, and how to integrate remote team members so they feel like part of your firm — not separate from it.

We’ll also address common challenges, including communication gaps, cultural differences, workflow breakdowns and change management, and share practical approaches to overcome them.

Designed for partners and practice leaders, this session will help you move beyond viewing outsourcing as a cost-saving exercise — and start using it as a strategic lever to improve capacity, capability and client outcomes
 

Upcoming Sessions:

• Wednesday, 18 November 2026 - Leveraging the new CA pathways to attract diverse talent  
• Wednesday, 25 November 2026 - Creating capacity by design – client selection and pricing
• Wednesday, 2 December 2026 - Good Mental Health in the Workplace: Building Boundaries, Capability and a Supportive Culture