Building trust for finance professionals - micro course

This course provides verifiable ethics related CPD and can be used to meet the CA ANZ requirement for a minimum of 6 ethics CPD hours per triennium.

Building a solid foundation of trust with your clients and colleagues is arguably one of the most important skills for a finance professional.  

In this micro course, you will discover why trust is so important, how to build and maintain trust and what do when something goes wrong, and trust is broken.  

All members are required to undertake a minimum of 6 hours of verifiable ethics training per triennium – this micro course satisfies these requirements. 

Key benefits of this micro course include:

• Become a trusted partner, to better meet your clients' needs  
• Becoming a trusted partner can help to expand your career and increase your business opportunities
• Equip you with the skills to act quickly and positively to address a breach of trust to recover lost trust. 

By completing this micro course, you’ll be able to:

• Describe the importance of trust at an individual and organisational level
• Explain the actions that build or undermine trust
• Identify and respond to breakdowns in trust
• Understand how to work with an untrustworthy person. 

 

As your role expands to support the financial, strategic, and operational wellbeing of organisations, you'll need to share your knowledge and insights in a way that helps others to take action. This is the skill of influencing others. You will need to persuade, motivate, and inspire others and gain commitment to objectives or courses of action. You'll need to apply this skill in a way that's ethical - not manipulative.  

In this micro course, you'll learn how to influence others in a way that prioritises mutual benefit, ethical conduct and the good of the profession.  

Key benefits of attending this micro course include: 

• Gain commitment to objectives or courses of action that benefit both you and your stakeholders hold 
• Apply influence appropriate to different stakeholders and professional situations while building your reputation as a trusted business partner
• Apply techniques of influence while preserving and enhancing your relationships with stakeholders. 

By completing this micro course, you’ll be able to: 

• Use your influence to gain commitment to objectives or courses of action 
• Adapt your influencing skills techniques to different stakeholders and professional situations 
• Use techniques of influence ethically and preserve relationships with stakeholders. 

Team training
Group discounts are available for 10+ participants. Please submit an enquiry and you will be directed to an Account Manager to discuss your training needs. Get in touch with an Account Manager.