Effective communication skills

Effective communication is the number one skill needed by busy professionals. Our ability to say the right thing, in the right way, at the right time, ensures we are heard and understood as intended.

It allows us to stay on point, on track and in time during meetings and conversations with others. This builds our brand as an articulate and concise communicator, able to engage, inspire and motivate others to action. It also allows us to avoid the confusion and misunderstandings that come from convoluted communication patterns.

With the pace and pressures of work, and the need to communicate clearly across multiple mediums (online and in person), the ability to communicate clearly has never been so important. Our expertise is only relevant if our ideas are clear.

This session will enable you to: 

• Reduce resistance to your recommendation  
• Increase support for your ideas  
• Create flexible communication to suit the needs of multiple stakeholders  
• Build a reputation for speaking plain English that everyone can understand  
• Reduce rework, double handling and process inefficiencies  
• Increase communication clarity and brevity  
• Avoid workplace miscommunication  
• Improve collaboration and connection  
• Understand the barriers to effective communication  

 Upon satisfactory completion of this session, participants will be able to: 

• Evaluate the effectiveness of their own communication patterns  
• Understand the key barriers to clear communication  
• Match their communication style to the audience