The Materiality of Millennials
Those born in the ‘80s and ‘90s have been shaped by forces that no generation before has experienced, and many of those influencing factors are quite foreign to their baby boomer leaders. Technology, social media, globalism, changing family structures and the smaller size of this generation have all combined to create a group of workers who, if they are understood, will bring positive and much-needed change to professional services firms. How do small to medium-sized firms unlock that potential?
This course has been acquired via a partnership with Chartered Professional Accountants (CPA) Canada.
This eLearning course details the essential skills needed to recruit, construct contractual provisions for, and retain Millennial employees. In terms of employee retention, this valuable series concludes with key insights into how Millennials progress through their careers. Through articles and exercises, each part in the series will provide you with an opportunity to apply the information learned.
You will learn about:
Who should attend?
The defining characteristics of Millennials
Effective recruiting strategies
Access to technology
Retention – what is different between millennials and other employees and what is not
Revisiting the requirements to approach work differently
Susan is the COO at Crowe Soberman, where she has management responsibility for the operations of the firm, including finance, information technology, human resources, facilities and marketing. Susan also heads the firm’s HR Consulting Group. In this capacity, she provides advice on all aspects of human resources, and demonstrates how strong HR practices can assist the owners of small to medium-sized businesses to manage, grow and secure their businesses.
Susan is a frequent writer, speaker and facilitator on a variety of HR, operational and general business topics. Her background includes more than 20 years of senior management experience in professional services firms, as well as five years acting as senior vice-president, operations, for ClubLink Corporation, Canada’s largest owner, operator and developer of private and resort golf courses.
Included in Susan’s community activities are sitting on the board of directors of the McMichael Canadian Art Foundation. She is the chair of the Toronto Chapter of the International Women’s Forum and sits on its national board.
Susan is a graduate of the University of Western Ontario. She has completed executive education at Queen’s University, Chicago Booth University, McGill University and the Anderson School of Business at the University of California, Los Angeles.
Topic: Business Mindset, Future Focused, People & Leadership
Sub-Topic: Future of Business, Leadership, Personal Effectiveness, Talent Management
Proficiency Level: Intermediate, Advanced
CPD: Upto 3 hours